Experts ready to help
Experts ready to help
Understanding Tariffs on Select Products
As part of ongoing changes due to U.S. tariffs, some products on our site will now include a surcharge. To keep things transparent, we’ve updated our product pages to indicate when a surcharge applies. Tariffs are automatically calculated, but because tariffs fluctuate, there may be instances where a product’s surcharge isn't indicated upfront. If that happens, we’ll reach out to you directly.
Why Are Surcharges Being Applied?
Recent U.S. tariffs and supply chain costs have impacted certain vendors, leading to necessary adjustments in pricing. Rather than increasing costs across the board, we’re applying surcharges only to affected products. This ensures that pricing remains fair and competitive for our customers.
How to Identify Products with a Surcharge
Products with an applicable surcharge will display a notice directly on their product page and checkout. This will help you make informed decisions while shopping.
Staying Up to Date
We’re committed to keeping you informed about any pricing changes. As the situation evolves, we’ll continue to update our website to reflect the most current information.
If you have any questions, feel free to reach out to our support team. You can reach us through online chat, help@nellaonline.com or call us 416-740-2424. Thank you for your continued trust and support.