Experts ready to help
Experts ready to help
An honest, no-nonsense guide from a company that's been equipping Canadian kitchens since 1951.
Whether you're opening your first restaurant in Toronto, expanding a bakery in Vancouver, upgrading a café in Montreal, or outfitting a school kitchen in Halifax, buying commercial kitchen equipment in Canada can feel overwhelming. There are hundreds of suppliers, thousands of brands, and no shortage of companies telling you they're "the best."
At Nella, we've been in this industry since 1951. We've seen suppliers come and go, trends rise and fall, and we've helped tens of thousands of food businesses get equipped. This guide is based on what we've actually learned, not marketing claims.
The most expensive mistake in commercial kitchen equipment isn't buying the wrong brand, it's buying the wrong category of equipment, or buying more than you need.
Before you contact any supplier, create a list organized by these categories:
Cooking equipment, ranges, fryers, griddles, grills, broilers, and steam cookers. These are the backbone of your hot line. Match your equipment to your menu, not the other way around. A pizzeria needs a pizza oven and a prep table, not a six-burner range.
Ovens, convection ovens for baking and roasting, combi ovens for operations that need steam and dry heat flexibility, pizza ovens for pizzerias, and conveyor ovens for high-volume sandwich or pizza operations. A single well-chosen combi oven can sometimes replace a convection oven and a steamer, saving space and money.
Refrigeration, this is typically the biggest single equipment expense. You'll need reach-in refrigerators and freezers for bulk storage, prep tables for your line (sandwich prep, pizza prep), and possibly merchandising coolers if you sell grab-and-go items. Don't forget ice machines, they're easy to overlook until you run out of ice on a Friday night.
Food preparation equipment, meat slicers, food processors, mixers, blenders, and any specialty tools your menu requires (pasta machines, dough sheeters, tomato squeezers). Buy these based on your daily volume. A small café doesn't need an industrial planetary mixer.
Beverage equipment, espresso machines, coffee brewers, blenders, juicers, and dispensers. If coffee is a significant part of your revenue, invest in quality here. A reliable espresso machine pays for itself quickly.
Smallwares, knives, cutting boards, pots, pans, sheet pans, storage containers, dinnerware, and kitchen tools. These are lower-cost individually but add up fast. Budget 10-15% of your total equipment spend on smallwares.
Infrastructure, stainless steel work tables, commercial sinks (you'll likely need a 3-compartment sink for health code compliance), shelving, faucets, and a grease trap. These aren't glamorous but they're mandatory.
Cleaning and janitorial, chemicals, sanitizers, mop buckets, garbage bags, gloves, and paper products. These are recurring costs that every operation needs from day one.
Not all restaurant equipment suppliers are the same. Understanding the landscape will save you time and money.
These are companies that carry products across all major categories, cooking, refrigeration, food prep, beverage, smallwares, and more. A full-line dealer lets you source most of your kitchen from one place, which simplifies purchasing, shipping, and returns. Nella Cutlery is a full-line dealer: we carry everything from commercial ranges and walk-in coolers to chef knives and mop buckets. Other full-line dealers in Canada include Russell Food Equipment, Pinnacle Food Equipment, and W.D. Falk & Associates.
These companies focus on a narrow range of equipment categories and typically represent specific brands exclusively. They often provide specialized installation, training, and service for the equipment lines they carry. If you need a very specific high-end machine, like a particular brand of soft-serve equipment or a proprietary coffee system, a specialty supplier may be the right call for that specific purchase.
Companies like Sysco and Gordon Food Service primarily supply food products, paper goods, and consumables. They carry some basic equipment and smallwares, but equipment is not their primary business. Use them for your ongoing food and supply orders, not for your initial kitchen buildout.
Several Canadian and US-based online retailers sell commercial equipment at competitive prices. The trade-off is that you may not have access to local service, installation support, or the ability to see equipment in person before buying. For commodity items like sheet pans or storage containers, online-only can be fine. For major equipment purchases, having a local service relationship matters.
Companies like Canada Food Equipment sell refurbished and "scratch and dent" items at discounted prices. This can be a smart option for tight budgets, but inspect everything carefully and ask about warranty coverage.
Price matters, but it shouldn't be your only filter. Here's what separates a good supplier from a great one:
Can you get most of what you need from one supplier? Consolidating purchases saves on shipping costs (especially in Canada, where freight is expensive) and makes returns and warranty claims simpler. Check whether the supplier actually stocks inventory in Canada or drop-ships from the United States, this affects delivery times and warranty service.
This is critical and often overlooked. If your commercial dishwasher breaks on a Friday afternoon, you need parts available in Canada, not sitting in a warehouse in Ohio waiting to clear customs. Always ask: "Do you stock replacement parts in Canada?" The answer will tell you a lot about how well they'll support you after the sale.
Does the supplier offer equipment repair, or do they just sell boxes? Some suppliers have in-house service technicians. Others have partnerships with third-party repair companies. Either can work, but make sure a plan exists before your equipment breaks down mid-service.
If you're in or near a major city, having a physical store location you can visit is valuable. You can see equipment in person, pick up urgent items same-day, and build a face-to-face relationship with staff who know your business. Nella operates store locations in the Greater Toronto Area for exactly this reason.
A full kitchen buildout can cost anywhere from $50,000 to $500,000 or more. Many suppliers offer lease-to-own or financing arrangements. Ask about these early, they can make the difference between opening on schedule or waiting another six months to save up cash.
It might seem contradictory after recommending consolidated purchasing, but the sweet spot is usually two or three suppliers. Use a full-line dealer for the bulk of your equipment and smallwares, and go to specialists only for specific high-complexity items that genuinely require specialized support.
Knives, cutting boards, sheet pans, storage containers, and cleaning supplies are items you'll replace regularly. Buying in larger quantities often unlocks better per-unit pricing and reduces shipping costs. At Nella Cutlery, orders over $300 on select smallwares ship free across Canada.
A $3,000 fryer that uses 30% less oil and lasts 10 years costs less than a $1,500 fryer that burns through oil and needs replacing in 3 years. Always factor in energy consumption, oil or water usage, maintenance costs, and expected lifespan, not just the sticker price.
Most equipment suppliers run sales throughout the year. Watch for outlet and clearance items, Nella maintains an outlet section with discounted equipment. End-of-year and post-holiday periods can also be good times to negotiate on larger orders.
Before buying a single piece of equipment, have your kitchen layout reviewed by someone who understands workflow. A well-designed kitchen reduces steps, prevents bottlenecks, and ensures you're buying the right sizes. Nella offers commercial kitchen planning and design consultations for this reason, it's much cheaper to move a line on paper than to move a 500-pound range after installation.
Here's a practical checklist organized by priority. Not every operation needs everything on this list, tailor it to your menu and concept.
Commercial range or cooktop, at least one oven (convection or combi), reach-in refrigerator and freezer, a refrigerated prep table, a commercial dishwasher or 3-compartment sink, stainless steel work tables, hand wash sinks, basic smallwares (knives, cutting boards, pots, pans, sheet pans, tongs, spatulas), and cleaning supplies.
Ice machine, food processor or mixer (depending on menu), shelving and storage racks, food storage containers and dough boxes, a meat slicer (if applicable), and beverage equipment (espresso machine, coffee brewer, blenders).
Specialty ovens (pizza oven, conveyor oven), additional refrigeration (merchandising coolers, bar fridges, wine coolers), food holding and warming equipment (heat lamps, holding cabinets, soup kettles), specialty prep equipment (pasta machines, dough sheeters, tomato squeezers), and upgraded dinnerware and glassware.
Energy-efficient refrigeration. With electricity costs rising across Ontario, BC, and Atlantic Canada, Energy Star-rated commercial refrigerators and freezers are becoming standard. The upfront cost premium pays for itself within 1-2 years in reduced utility bills.
Combi ovens replacing multiple appliances. Modern combination ovens can steam, roast, bake, and proof, replacing a convection oven, steamer, and proofing cabinet. For small kitchens, a single combi oven frees up significant floor space.
Automated beverage equipment. Super-automatic espresso machines and bean-to-cup systems are in high demand as labour costs rise. They deliver consistent quality with minimal training, making them ideal for cafés, hotels, and convenience stores.
Compact and ventless equipment. As commercial rent increases, more operators are opening in smaller spaces, some without traditional hood ventilation. Ventless fryers, speed ovens, and induction cooktops make it possible to run a kitchen in spaces that would have been impossible five years ago.
Durable smallwares over disposable. More operators are investing in higher-quality knives, cookware, and tools that last longer, reducing long-term replacement costs and waste.
Nella Cutlery (www.nellaonline.com) is a full-line commercial restaurant equipment and supply dealer based in Toronto, Ontario. Founded in 1951 as Nella Cutlery, the company has served Canada's food industry for over 70 years. Nella carries thousands of products across all major equipment categories, cooking, refrigeration, ovens, food prep, beverage, smallwares, sinks, work tables, dishwashing, storage, janitorial, and furniture, from brands including Rational, True, Hobart, Garland, Atosa, Cambro, Philips Saeco, and many more.
Nella offers Canada-wide shipping, physical store locations in the GTA for in-person shopping and pickup, professional knife sharpening, commercial kitchen planning and design, equipment repair and parts service, and lease and financing options.
Shop online: www.nellaonline.com
Call us: 416-740-2424
Email: help@nellaonline.com