Return Policy

Returns Policy

All regularly/standard stocked items can be returned within 30 days of receipt, provided the item is unused and in the original packaging. A return credit will be issued by the original payment method upon receipt and inspection of the product(s) returned. Shipping charges are non-refundable and will be deducted from the return amount due. Customers are responsible for return shipment costs, including any brokerage fees, duties, and taxes when applicable.

Customized/Non-stocked order item(s) and products shipped direct from the manufacturer/supplier cannot be returned.

Restocking Fees

A restocking fee will be issued for return requests and will be deducted from the return amount. For commercial locations, the fee is 20% of the item(s) cost. For residential locations, the fee is 30% of the item(s) cost. The restocking fee helps cover the costs of restocking item(s).